Refund Policy
Transparent rules that protect your declared risk capacity. Read carefully before accepting.
The minimum loss limit is based on the client's declared risk capacity.
For example, if a client confirms that they can bear a loss of $222, then:
- Any loss up to $222 will be the client's responsibility.
- If the loss exceeds $222, the company will refund the excess amount.
- However, if the client has already made profits, shared profits, or taken withdrawals before the loss occurs, the refund policy may not apply.
Example Calculation:
Refund Rule: If the balance goes below $445, the company will refund the reduced amount.
Example: If the balance drops by $55 from $445, the company will refund $55.
- Refund eligibility shall become applicable only after completion of one full year (12 months) from the Account Start Date / Account Activation Date.
- If the account is closed, terminated, discontinued, or voluntarily exited before completion of the one-year holding period, the Refund Policy shall NOT be applicable.
- If the client makes any withdrawal while AI Automation / AI Trading Automation is active or running, the Refund Policy shall NOT be applicable for that account.
- Any issue, loss, interruption, delay, execution problem, liquidity issue, technical failure, server issue, shutdown, or other incident arising from the broker side, broker infrastructure, MT5/broker environment, or third-party broker services shall be outside the company's control, and the Refund Policy shall NOT be applicable.
- These conditions shall be read together with the existing Minimum Loss & Refund Policy and shall form part of the refund eligibility terms.
न्यूनतम लॉस लिमिट क्लाइंट की घोषित जोखिम क्षमता पर आधारित होती है।
उदाहरण: अगर क्लाइंट कहता है कि वह $222 तक का लॉस सह सकता है:
- $222 तक का लॉस क्लाइंट की जिम्मेदारी होगी
- $222 से ज्यादा लॉस होने पर कंपनी अतिरिक्त राशि रिफंड करेगी
- अगर क्लाइंट पहले ही प्रॉफिट या विदड्रॉल कर चुका है, तो रिफंड लागू नहीं होगा
उदाहरण कैलकुलेशन:
अगर बैलेंस 445 से नीचे जाता है तो कंपनी अंतर की राशि रिफंड करेगी।
- रिफंड की पात्रता केवल Account Start Date / Account Activation Date से पूरे एक वर्ष (12 महीने) की होल्डिंग अवधि पूर्ण होने के बाद लागू होगी।
- यदि अकाउंट एक वर्ष की होल्डिंग अवधि पूरी होने से पहले बंद, समाप्त, डिस्कंटिन्यू या ग्राहक द्वारा स्वेच्छा से बंद किया जाता है, तो Refund Policy लागू नहीं होगी।
- यदि AI Automation / AI Trading Automation सक्रिय या चालू रहने के दौरान ग्राहक द्वारा किसी भी प्रकार का withdrawal किया जाता है, तो उस अकाउंट पर Refund Policy लागू नहीं होगी।
- Broker side से संबंधित किसी भी समस्या, loss, interruption, delay, execution issue, liquidity issue, technical failure, server issue, shutdown या किसी third-party broker service से उत्पन्न समस्या कंपनी के नियंत्रण से बाहर होगी और ऐसी स्थिति में Refund Policy लागू नहीं होगी।
- उपरोक्त सभी शर्तें मौजूदा Minimum Loss & Refund Policy के साथ पढ़ी जाएंगी और refund eligibility terms का हिस्सा मानी जाएंगी।
Important Risk Notice:
- Trading involves market risks such as volatility and slippage.
- Broker-related issues (failure, shutdown, fraud, liquidity problems) are beyond company control.
- Technical issues like MT5, VPS, or internet disruptions may affect performance.
- In such rare cases, refund may not be applicable.
✔ Our system is designed to reduce risk through disciplined AI execution and risk control.
Accept Refund Terms
Please read the policy above carefully before accepting. By accepting, you confirm your declared risk capacity.